The top most importance, make sure you are ready for the booked journey before it starts!
Ask your question do you need a passport? A visa? A travel insurance? If yes, let our agent know and get help. We highly recommend you to get a travel insurance before touring. The insurance can make a huge difference when something goes wrong.
'Do you feel strong enough to travel' is also among the questions to be asked yourself, if 'Yes' it means that you will be enjoy the journey at any instant, and that it guarantees the avoidance of some risk along the trip. If 'No', please consult your local doctor(s) before you depart.
A printed sheet of guidance will be supplied from our side, of course we may send it to you via your email or inform it through your group leader. The sheet could include: all the relevant directions, a map, phone numbers of local hospitals, taxis, police, and translators, the location of the nearest embassy, the emergency telephone of our provider in case there is any issue with the accommodation, and our own phone numbers and e-mail address. The sheet may also contain some advice for specific cases, or a list of what to be careful of in the area of travel, be that weariness of pickpockets, avoiding certain types of water snakes, or packing a raincoat. Of course, it is just a reminder of travel not threaten you (!), but better safe than sorry!
In case of emergency
Definitely you will need a fast and effective support in this situation. It is very important to you and to us. Here are some practical tips to tackle the problems as soon as possible:
1- Be reachable!
Always be reachable. The sooner you can contact us, the better you overcome the circumstance. We believe we are the travel expert that can help resolve and change the situation ASAP!
2- Be calm!
As mentioned before, if you face an emergency during the trip, you will probably be nervous. So, it is first thinking to calm down and then contact us for the next treatment. And always, always, keep updating on progress.
3- Act with us
We will guide you in detail following the solution from the agency, so just act with us and with the agency as they are supportive as we are.
We hope this has been helpful. Consider keeping this link handy or printing out a copy to keep at arms-length in case of emergency.
Remind yourself regularly how to act, hopefully emergencies don’t happen, but when they do you are ready for every thing you need beforehand.